3 Upon completion of this chapter, the reader will be able to: • Know that successful care of an older adult requires an individualized approach based on the patient’s values and preferences. • Be aware that geriatric patients with common diseases may have uncommon or ill-defined presenting symptoms. • Know that a detailed history is the major component of initial geriatric assessment. • Understand that functional assessment provides a window into a patient’s overall well-being and can help in prioritizing treatment plans. • Know that the geriatric physical examination should focus on systems that affect function. • Maintain realistic expectations when planning for the encounter; complete geriatric assessment will often take several clinic visits to accomplish. Geriatrics by nature is interprofessional. The clinic nursing staff will play an essential role in data collection and patient assessment. Other professionals, such as home health care providers, physical and occupational therapists, and social workers can provide services that will greatly enhance patient care. Communication with these other team members will provide insights that are otherwise unavailable (see Chapter 2). Several unique challenges are often encountered when caring for older people. The patient ideally should be able to participate in the creation and negotiation of the plan of care. This can be particularly difficult with older adults for several reasons, the first of which is sensory deficits, specifically hearing and vision loss. Providers will often expect that a patient who may be unable to hear verbal or see written instructions is following along, when, in fact, this may not be the case. It is important to ensure that written and pictorial information is visible to older patients with visual impairment. Similarly, when with a patient who is hard of hearing, ensure that the room is quiet and face the patient to enable lip reading. These simple maneuvers ensure that the patient has the best chance of retaining the information. Undiagnosed sensory deficits can lead to inadequate understanding of care plans. Beyond sensory impairments, diminished health literacy decreases a patient’s ability to process information presented to him or her in either a verbal or written format. (To assess a patient’s health literacy, consider using an assessment tool such as the Rapid Estimate of Adult Literacy in Medicine—Short Form [REALM-SF]1 or a similar instrument.) For these reasons, it is crucial that a provider use “teach back” methods to ensure appropriate understanding of the treatment plan. If a patient can explain the medical plan to a family member or friend, chances are improved that she will be able to implement the plan at home. A second significant challenge is that of cognitive impairment. It becomes significantly more difficult to collaborate with a patient regarding a treatment plan if that patient is unable to articulate symptoms or concerns. A caregiver or family member’s corroborative history in such a circumstance is invaluable. However, it is important not to ignore the patient. It remains important to involve patients with cognitive impairment in the decision-making process to the greatest extent possible. Building a treatment plan based on a patient’s preferences and priorities (see later discussion of goals of care) enables better adherence to the treatment plan regardless of cognitive abilities. It is also wise to send written instructions with all patients, but especially those with cognitive impairment, for later reference. Their written instructions should be written at an appropriate level given a patient’s health literacy, which can be assessed using a straightforward tool developed by the Agency for Healthcare Research and Quality. (See active link in web resources.) Several health conditions are peculiar to older adults. Some can be the result of decreased physiologic reserve and functional decline, for example, delirium. Others, including Alzheimer’s and Parkinson’s diseases, result from neurodegeneration. (See Box 3-1 for a complete list.) Many of these diseases will be co-managed with specialists. This necessitates frequent communication for best patient management. Furthermore, older adults commonly have multiple chronic diseases, or comorbidities. Patients with multiple comorbidities have poorer self-rated functional status and overall health.2 They also use health care services to a greater degree than older adults with single diseases. Additionally, with increasing comorbid chronic disease, dependency for activities of daily living (ADLs) is seen to increase.3 Ideally, the office design and patient flow should keep older patients in mind. The needs of older individuals vary, but it is often necessary to ensure wheelchair accessibility and close parking. It is also helpful to employ rooms large enough to accommodate the patient as well as family members who may accompany the patient. When possible, scheduling should be done in such a way that allows for adequate time for a new patient encounter (often about 50 to 60 minutes). A detailed history is often the majority of the initial assessment and remains a crucial part of follow-up visits. Although it is unnecessary (and often not feasible) to discuss all of the following with every visit, it is important to maintain a complete understanding of the full patient history and problem list (Box 3-2). Consider allowing the patient to remain dressed for this portion of your patient encounter. This allows patients to remain comfortable (many older adults do not tolerate temperature extremes) and maintain their dignity. It is wise to ensure that enough chairs are available for all parties to be seated. Sitting down while eliciting the history gives reassurance that you are interested in what the patient has to say. It also minimizes dominance in a provider’s body language. Finally, it gives the appearance of being unrushed. At some point during the encounter it is appropriate to ask any accompanying family members to step out of the room. This allows for privacy for the patient to speak about any sensitive issues including, but certainly not limited to, elder abuse or sexual dysfunction. It also presents an opportunity for a member of the clinic staff to obtain a collaborative history from the patient’s family member(s). During each encounter it is necessary to document an updated, reconciled medication list. Accurate knowledge of a patient’s medications is crucial to appropriate prescribing and for quality medical care. Similar to discerning a patient’s understanding of medical diagnoses, checking for a patient’s understanding of medications can give important information about adherence and cognitive abilities. Discuss with patients their method of medication administration (pillboxes, for example) to see if education or simplification of the regimen can be used to improve adherence. Medication changes and generic medication names are often not recalled accurately, so asking patients to bring their medications to each clinic visit is very helpful. Having access to the actual medication bottles also provides insight into the number of pharmacies and prescribers involved, and refill dates may also be useful in assessing adherence. This is important to reduce redundant prescribing (see Chapter 6). On review of a patient’s medication list, one should scrutinize for problem medications (medications that may be inappropriate for older adults, medications requiring lab follow-up, etc.). It is also important to ensure that your list of patient allergies is up to date. Social history can be an enlightening section of the history. Habits, such as tobacco use, alcohol consumption, and exercise, as well as prescription and nonprescription drug use, should be discussed. Alcohol abuse can masquerade as other conditions common in the older population. Alcohol abuse, for example, can appear as gait instability or functional impairment. A person who has a history as a long time social drinker can get into trouble with continued use of alcohol as he or she ages because of changes in metabolism. Similarly, alcohol abuse can slow cognitive functioning or make underlying cognitive dysfunction significantly worse. Additionally, being aware of a person’s alcohol habits can be helpful if the patient is ever admitted to the hospital, because withdrawal can be an occult cause of delirium (see Chapter 16).
Assessment
Common barriers to care
Aspects of care unique to older adults
Pre-encounter preparation
History
Medications
Social history
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